(770) 667.0022

Tenant FAQs

Answers to your common questions

Can you hold a place before I apply?
We can only hold a home once your application has been approved and you have paid your rent reservation fee.
When do I pay my security deposit?
You will pay your security deposit in cashier’s check or money order at the move in.
How old do you have to be to apply?

18 years old or older.

Is the deposit refundable?

The security deposit is refundable minus the move out fee.

Who needs a cosigner?
Sometimes Property owners will allow a co-signor to offset credit or anything else they may be considered weak in the application deposit.  This is not a definite and will be determined on a case by case basis depending on the owner.  If a co-signor is allowed they would have to have excellent credit, live in the state of Georgia and have income of at least 6 times the amount of the rental amount.
You have a property I want to rent. How do I apply?
We have made this very easy for you to apply on line.  If this is not possible you may contact our office and we can send you a written application.
How do I pay rent?
You can pay your rent online, bring it by our office or mail it.
I want to get a pet. What do I do?
You will first need to contact the office to find out if the owner is willing to accept a pet for the property.  If they are willing and the pet is approved then you would need to pay a pet fee.
I want to move out, but my roommate wants to stay. What do I do?
We cannot keep the roommate from moving but they will continue to be responsible for the lease thru to the end of move out.
My lease expiration is coming and I want to move out. What do I do?
You will need to give your notice in writing to the office.  If you email or mail always contact the office to ensure it was received.

ARB Realty/Excel Capital Construction
11795 Northfall Lane, Suite 603
Alpharetta, GA 30009

T: (770) 667.0022
F: (678) 405.2783

Mailing Address:
PO Box 52
Alpharetta, GA 30009

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